Delivery Information

Delivery of Our Furniture

Delivery is free to Mainland UK, Our standard postcode areas cover 95% of the UK population, rest assured you will probably not have to pay more than this for postage. For the exact postcode areas that incur an extra charge please see below.

ATR Wholesale Ltd/Rattan-gardenfurniture.co.uk will e-mail the Purchaser to let them know when delivery can be expected or whether an extra freight charge is needed before the item can be dispatched.



Our products will be dispatched to the delivery address supplied by the Customer at the time of purchase. This should correspond with the address used for the credit or debit card that the Customer used to pay for the order, or be the paypal verified address if using paypal. This is an any fraud measure which protects everybody.



Delivery will be as standard to the kerbside of the address where it is being delivered it will not be taken into the premises.



We will require a phone number for all orders so the delivery company can make contact.



The Buyer agrees to accept delivery at any reasonable time of day. Failure to take delivery or provide any necessary documents may result in the product being returned to Rattan-gardenfurniture.co.uk. The Customer agrees to pay for any charges that may occur because of this including, but not limited to:



● Redelivery

● Insurance

● Storage



Rattan-gardenfurniture.co.uk estimate that our deliveries to standard postcode areas, which covers 95% of the UK population will be 2 working days from the time we have your cleared funds, including any additional postcode surcharges. However this is only a guide and we can not be held in anyway responsible for variations from this estimate.

Rattan-gardenfurniture.co.uk are not responsible for delivery times stated by third party couriers.



Goods should be inspected and signed for on delivery. Any damage that has occurred in transportation should be noted on the form when signing with the delivery driver. Goods signed for in good condition will invalidate any later claim for products damaged during transportation. This does not affect any manufacturer defects.



Postcode Areas That Incur An Extra Charge.

All standard UK postcodes pay free postage, however the exceptions which need to pay more are below:

DG, EH, KG, G, KA, ML, PA1-19, TD, TR, PO31 

IV, AB, DD, PA20-99, PH  

BT, KW 

Please contact us so we can provide you with a quote from our specialist courier.



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